⚠️ Terms & Conditions

Last updated: [September-2025]

Welcome to Allo.Delivery. By accessing or using our website, mobile application, or services (together the “Platform”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use Allo.Delivery.

1. Nature of the Service

  • Allo.Delivery is a technology platform and not a courier.
  • We do not provide delivery, courier, or logistics services. All deliveries are carried out solely by third-party independent workers or shops.
  • We are not a carrier, merchant, or employer of any delivery worker.

2. No Responsibility Disclaimer

By using Allo.Delivery, you expressly acknowledge and agree that:

  • Allo.Delivery has zero responsibility for the actions, performance, reliability, safety, or quality of shops, customers, or delivery workers.
  • We do not guarantee delivery times, order accuracy, or payment reliability.
  • Any transactions (including payments, refunds, or disputes) are strictly between the shop, the customer, and the delivery worker.
  • We are not liable for lost, stolen, damaged, or delayed items.
  • We do not vet or guarantee the legal compliance of shops, products, or delivery workers.

3. User Responsibilities

  • Shops are fully responsible for their orders, products, pricing, and customer relationships.
  • Delivery workers (Gigs) are fully responsible for the safe, lawful, and timely delivery of items they accept.
  • Customers are fully responsible for ensuring accurate delivery details, payments, and receipt of items.

4. Payments

  • All payments are handled directly between shops, customers, and delivery workers.
  • Allo.Delivery does not hold or transfer customer funds and is not responsible for failed, disputed, or fraudulent payments.

5. No Warranties

The Platform is provided on an “as is” and “as available” basis.

  • We do not guarantee uninterrupted or error-free access.
  • We make no warranties regarding the reliability, availability, or suitability of the Platform for any purpose.

6. Limitation of Liability

To the maximum extent permitted by law:

  • Allo.Delivery and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of the Platform.
  • This includes but is not limited to loss of profits, goods, data, goodwill, or business opportunities.

7. Indemnification

You agree to indemnify and hold harmless Allo.Delivery, its founders, employees, and affiliates from any claims, liabilities, damages, or expenses arising from:

  • Your use of the Platform.
  • Your transactions with shops, customers, or delivery workers.
  • Your violation of these Terms or applicable laws.

8. Third-Party Links

The Platform may contain links to third-party sites or services. Allo.Delivery has no control over and assumes no responsibility for their content, policies, or practices.

9. Privacy

By using the Platform, you consent to the collection and use of data in accordance with our Privacy Policy.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of ICC. Any disputes shall be subject to the exclusive jurisdiction of the courts of UK.

11. Amendments

Allo.Delivery reserves the right to amend these Terms at any time without prior notice. Continued use of the Platform constitutes acceptance of the updated Terms.

12. Changes without notice

Allo.Delivery reserves the absolute right to modify, update, suspend, or discontinue any part of the Platform, its features, policies, or these Terms at any time, without prior notice and without requiring any user’s consent or acceptance. By continuing to access or use Allo.Delivery after such changes, you automatically agree to be bound by the updated version, whether or not you have reviewed it.

13. Contact

For questions, please contact us at:
📧 general{@}allo.delivery